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Privacy
Last updated: June 27, 2026
Effective Date: June 27, 2026
Last Updated: June 27, 2026
Version: 1.0
Welcome to BonjourAI Coach. BonjourAI Coach is an educational software platform operated by BonjourHub, a corporation registered in British Columbia, Canada.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when users access BonjourAI Coach, create an account, use our AI-powered learning tools, submit writing or audio, interact with teachers, or purchase a subscription.
By using BonjourAI Coach, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following types of information.
When you create an account, we may collect your name, email address, password credentials through our authentication provider, account role, subscription status, and account preferences.
We do not store plain-text passwords.
When you use BonjourAI Coach, we may collect learning-related information such as writing submissions, grammar practice responses, speaking recordings, speech transcripts, AI-generated feedback, teacher feedback, scores, progress records, and activity history.
If you use speaking practice or pronunciation-related tools, BonjourAI Coach may process audio recordings or speech transcripts to generate educational feedback.
Audio features are used only to provide learning functionality, feedback, progress tracking, and related platform services.
If you purchase a paid subscription, payments are processed by Stripe or another secure payment provider.
BonjourAI Coach does not store full credit card or debit card numbers.
We may receive limited payment-related information such as customer ID, subscription status, billing confirmation, invoice status, plan type, and renewal or cancellation status.
We may collect technical information such as IP address, browser type, device type, operating system, session information, log data, error information, and approximate location derived from technical data.
BonjourAI Coach does not currently allow users to upload images or PDF files.
Users should not upload sensitive personal documents, government IDs, copyrighted books, scanned exam materials, medical records, financial records, or documents they do not have permission to use.
We use collected information to operate BonjourAI Coach and provide educational services.
This includes:
BonjourAI Coach uses OpenAI to provide AI-powered educational features.
User submissions may be processed by OpenAI or related AI systems to generate feedback, corrections, explanations, practice materials, and learning recommendations.
AI-generated feedback is provided for educational purposes only. It may be incomplete, inaccurate, or unsuitable in some cases.
BonjourAI Coach does not guarantee TEF, TCF, IELTS, DELF, DALF, immigration, academic, employment, or language proficiency outcomes.
Users should verify important learning feedback with a qualified teacher where needed.
If a student is connected to a teacher, academy, or authorized educational account, certain learning activity may be visible to the teacher or administrator for educational support.
Teachers may be able to view student submissions, progress, feedback history, scores, and related learning activity.
Teachers and administrators are expected to handle student information responsibly and only for legitimate educational purposes.
BonjourAI Coach may offer a free trial, monthly subscription, yearly subscription, or other access plans.
We may process account and subscription information to determine whether a user has free, trial, premium, teacher, academy, or administrative access.
Certain users may receive included access through an approved educational program or academy arrangement.
We do not sell personal information.
We may share limited information with trusted service providers that help us operate BonjourAI Coach, including providers for hosting, database services, authentication, AI processing, payment processing, customer support, security, and technical operations.
These providers are permitted to process information only as needed to provide their services.
We may also disclose information if required by law, court order, legal process, or to protect the rights, safety, security, or integrity of BonjourAI Coach, users, or others.
BonjourAI Coach may use essential cookies or similar technologies to keep users logged in, protect accounts, remember preferences, and maintain platform security.
At this time, BonjourAI Coach does not use third-party analytics tools such as Google Analytics, Microsoft Clarity, PostHog, or similar tracking tools.
If we introduce non-essential analytics or advertising cookies in the future, we may update this Privacy Policy and, where required, provide additional notice or consent options.
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information while an account is active, while needed to provide educational services, while required for billing or tax records, while needed for security or dispute resolution, or as required by applicable law.
Deleted information may remain in backups for a limited period before being securely removed according to normal backup cycles.
Users may request account deletion or access to their personal information by contacting support@bonjouraicoach.ca.
We may need to verify the identity of the requester before processing a request.
Some information may be retained where required for legal, billing, tax, security, fraud prevention, or legitimate business reasons.
We use reasonable technical, administrative, and organizational measures to protect personal information.
These may include secure authentication, encrypted connections, access controls, protected infrastructure, and monitoring for suspicious activity.
No online platform can guarantee complete security. Users are responsible for keeping their login credentials confidential.
BonjourAI Coach may be used by students under the age of 18.
Where required by applicable law, use by minors should occur with appropriate parent, guardian, school, teacher, or academy authorization.
Parents, guardians, teachers, and educational organizations are responsible for ensuring that minors use the platform appropriately.
BonjourAI Coach may be accessed by users outside Canada.
Personal information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.
By using BonjourAI Coach, users understand that their information may be transferred and processed outside their country of residence, subject to applicable law.
Depending on your location, you may have rights to access, correct, delete, or request information about how your personal information is processed.
You may contact us at support@bonjouraicoach.ca to make a privacy request.
We will respond according to applicable privacy laws.
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this page.
Continued use of BonjourAI Coach after changes become effective means that you acknowledge the updated Privacy Policy.
For privacy questions, account deletion requests, or data-related concerns, contact:
BonjourAI Coach
Operated by BonjourHub
Delta, British Columbia, Canada
Email: support@bonjouraicoach.ca
This Privacy Policy is a general policy prepared for BonjourAI Coach's platform operations. It should be reviewed by qualified legal counsel before full commercial launch or large-scale public use.